Naga Pro Stutter/Lag only when using 2.4Ghz | Razer Insider
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Hello,



I have now been through 3 different Naga Pros in the last month and all of them have been experiencing stuttering/lag/drop outs when using the 2.4Ghz wireless. Usually it is random and only happens for about a second, but it is super frustrating. I have a Basilisk Ultimate, Deathadder V2 Pro, and Viper UItimate that do not have this issue whatsoever. When wired, every Naga Pro I have tried has work perfectly. I have tried them on 4 different computers to ensure it wasn't just my computer. I have seen plenty of reddit posts about others having this issue all within the last month. I have updated them to the newest firmware and still experience the same issue. I think there must be a hardware issue and just bad luck on my part, but is razer aware of these reports? It seems like there has to be something causing this. I had put in a case with razer but ended up closing it because I wanted to just return and try another after the 2nd one I tried had problems. Now the 3rd is and I am suspecting a bad batch of mice.
I'm sure it's been a rough stretch for you. There have been similar reports, and we are looking into it. But please send me your ticket number so I can forward it to the team leading the investigation.



*Locking the thread to curb the conversation to PMs.