Naga Pro transceiver firmware corrupted | Razer Insider
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Naga Pro transceiver firmware corrupted

  • May 2, 2022
  • 1 reply
  • 3 views
S
I recently updated the firmware on my Naga Pro wireless dongle/mouse via this process. The mouse is fine in both wired and bluetooth mode, however when I plug the 2.4 ghz transceiver into my computer, it causes windows to seize up, and the cursor erratically teleports around the the screen while moving it. I would like to flash the firmware on my transceiver back to factory defaults and perform the update again - is that possible?
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    1 Reply

    Razer.Speedcr0ss
    Spurgetron
    I recently updated the firmware on my Naga Pro wireless dongle/mouse via this process. The mouse is fine in both wired and bluetooth mode, however when I plug the 2.4 ghz transceiver into my computer, it causes windows to seize up, and the cursor erratically teleports around the the screen while moving it. I would like to flash the firmware on my transceiver back to factory defaults and perform the update again - is that possible?
    Yikes! Sorry for the inconvenience. The process is irreversible, and it seems that the dongle got a hardware issue . If the device is still within warranty and was from a local store, please contact them and ask for a warranty claim. Otherwise, send me a PM or submit a case to our Support Team, so I can help you submit a replacement request. *Thread is now locked
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