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Naga Trinity Side Panel

  • October 12, 2024
  • 4 replies
  • 116 views

Hi. After years of working with and without Synapse running, my 2 button side panel stopped working. Synapse is now recognizing the 2 button panel as the 12 button panel… Either some updates from Razer or windows ruined it.

Please Help!!  

 

4 Replies

RCN_Djllama
Vanguard
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  • Vanguard
  • October 12, 2024

Hi, have you tried factory resetting the mouse?


  • Author
  • Insider Mini
  • October 13, 2024

Hello.

Yes. Holding profile button for 10 sec. Also middle and both left/right combo. Removed profiles in Synapse. Even tried to reinstall software. Running Synapse 4.0 now.

Still recognizing 2 button as 12 button.


  • Author
  • Insider Mini
  • November 8, 2024

Yay. Fixed! 

Seemed like a problem with Razer Synapse Software. Now 2 button panel shows correctly. And 12 button.

 


  • Author
  • Insider Mini
  • November 29, 2024

Urrrrhh… Its back.. Lasted a day or two….. Sigh… 2 panel is identified as 12.. Blæærh...