Nao condigo gastar meu saldo

This translates as:
The number that is connected is no longer mine, I would like to change it by email.

Hello Vinisad,

I’d like to verify if you are referring to the phone associated with your Razer ID? If so, please PM me in English with the following for verification of our account and for me to initiate a ticket on you behalf: 

• Email Address associated with your Razer ID: 
• Date of Birth:
• Full Name:
• Old phone number:
• New Phone number