Nao consigo resgatar meu gift card de diamantes | Razer Insider
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Comprei um cartão pré-pago de 50 reais onde dizia a conquista de 1705 diamantes mas não consigo resgatar, pois dis que ocorreu erro na transação. OBRIGAOD

Comprei um cartão pré-pago de 50 reais onde dizia a conquista de 1705 diamantes mas não consigo resgatar, pois dis que ocorreu erro na transação. OBRIGAOD

This translates as:
I bought a prepaid card for 50 reais where it said the achievement of 1705 diamonds but I can't redeem it because it said there was an error in the transaction. THANK YOU

Hello romuloffgold,

I'm sorry to hear that you're having trouble redeeming your prepaid card. It's possible that there was a technical issue with the transaction, and you may need to contact the retailer where you purchased the card for assistance. You can also submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right of the screen for real-time assistance. If you already have an existing ticket, send me the reference number through PM, and I will coordinate with the team. Have a good one!

​*Thread locked to curb the conversation to PMs.

 

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