Não tenho acesso ao código de autenticação ou backup | Razer Insider
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Não tenho acesso ao código de autenticação ou backup

  • August 18, 2025
  • 1 reply
  • 11 views
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Não consigo fazer compras no site porque está requisitando ambos os códigos, mas não tenho acesso a nenhum deles.

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    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • August 18, 2025

    Não consigo fazer compras no site porque está requisitando ambos os códigos, mas não tenho acesso a nenhum deles.

    This translates as:

    I can't make purchases on the website because it's requesting both codes, but I don't have access to either of them.

    Hi Fenrirz9,

    The Razer Insider doesn't have support for your preferred language. Please post your inquiry or concern in English across all boards. For Razer Gold account related concerns, it’s best that you submit a ticket or contact our Razer Gold Support Team Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.

    1. Registered email:
    2. Razer ID :
    3. First Name:
    4. Last Name:
    5. Birthdate:
    6. Mobile phone number:
    7. Billing address:

    If you already have an existing ticket, get back to me with the reference number through PM, and I will coordinate with the relevant team for an update. Thanks!

    *Thread locked to curb the conversation to PMs.

     

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