Nari disconecting | Razer Insider
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Nari disconecting

  • February 12, 2020
  • 1 reply
  • 12 views
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My razer nari disconnects about 1-2 times per hour during gameplay may need help not sure if dongle is going out or if me headset needs firmware ui update any assistance would be helpful also I noticed that if I try to use the passthrough for dongle on my blackwidow synapse sees the headset but it does not transmit sound
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    1 Reply

    Razer.Speedcr0ss
    Hey there! Thanks for posting your Razer Nari's concern on our Support board. When did the issue start? Have you tried connecting the dongle to a different USB port computer? Ensure to connect the dongle directly on your PC's USB port and check if the issue persists. Please send me a PM together with your keyboard's serial number and Razer Synapse version. Let's continue from there.
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