Nari Essential not working for Whatsapp calls in pc | Razer Insider
Skip to main content
Hello,



I have WhatsApp installed on my pc, downloaded from official webpage, not the windows store.



I can create voice messages without any problem.



When I try to make call to WhatsApp mobile (Android or iOS):

- I don't hear the call ring;

- when the other person pics up I get a pop-up telling me that my WhatsApp cant use my microphone and the person get an information telling that I muted the call;



I tried uninstall/install WhatsApp and Synapse 3, but the problem remains.



This only happens when I have Synapse 3 installed, I tried making a call without installing Synapse 3 and it works correctly.



The headset works with Discord without any problems even with Synapse installed.



My O.S is Windows 10 Pro 20H2.



Got any tips/solutions?
This could be an app conflict. But do check your Privacy Settings and make sure that the app has permission to access the mic. I also highly recommend that you go into Sound Control Panel>Advanced Sound Options>App Volume and Device Preferences. From there, check if WhatsApp is using the correct devices. Let me know if you need further assistance.



*Thread locked to curb the conversation to PMs.
CookiesCookie settings