Hello,



First, excuse my english



Since 3 weeks, my Nari ultimate's dongle is not reconize by my computeur however, my headset works since I buy it (november 2019)



I ask support from razer and I have 4 different contact who asking me same things since 3 weeks... I don't know what to do.



I have:

-reinstall synapse (4 times)

- clean registry

- try update dongle with the support site



I have win10 with last update...



Anyone have/had same pbm and any solution?



Thx