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need help

  • March 25, 2025
  • 1 reply
  • 26 views

I really don't know where to find authenticator, I don't remember putting 2 step authentication to this. How to fix this? 

Best answer by Razer.Aero

Hi EnvyReca,

For any issues related to your Razer Gold Account, please Submit a Ticket or you can reach out to customer service via Live Chat. Click the green chat button located at the bottom right of your screen for real-time assistance.

Provide the Following Information to Reset Your Account OTP:

Registered Email:
Razer ID:
First Name:
Last Name:
Birthdate:
Mobile Phone Number:
Billing Address:
 

After you have submitted your ticket, please send me PM with your ticket number so I can inform the assigned team. Thanks!

*Thread locked to curb the conversation to PMs.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • Answer
  • March 25, 2025

Hi EnvyReca,

For any issues related to your Razer Gold Account, please Submit a Ticket or you can reach out to customer service via Live Chat. Click the green chat button located at the bottom right of your screen for real-time assistance.

Provide the Following Information to Reset Your Account OTP:

Registered Email:
Razer ID:
First Name:
Last Name:
Birthdate:
Mobile Phone Number:
Billing Address:
 

After you have submitted your ticket, please send me PM with your ticket number so I can inform the assigned team. Thanks!

*Thread locked to curb the conversation to PMs.