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Question

need help

  • Nov 1, 2026 11:43 PM UTC
  • 1 reply
  • 4 views

 

 Hello, My Razer Blackshark V2 Pro (2023) dongle doesn’t work anymore and I can’t use my headset on my computer anymore.

 

 

 

Is it possible to get a dongle replacement?

 

 

 

Thx.

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1 Reply

Razer.sushi.boi
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Hi there, ​@mohamadnofal90!

 

I can check our inventory for a replacement dongle. Please send me a message via PM along with the serial number of your BlackShark V2 Pro (2023) so I can validate it in our database and for proper documentation. Looking forward to your response!

 

*Thread locked to curb conversation to PM.