Need help about Chroma Studio | Razer Insider
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Need help about Chroma Studio

  • 10 October 2019
  • 6 replies
  • 1 view
Why can't I see my firefly cloth on chroma studio in synapse 3?
Does Synapse detect the mat? If not, please put up a screenshot of how it appears in the Device Manager. You can also try reinstalling the USB drivers for the Firefly Cloth edition and have Windows Updater download fresh ones.




Is it this one or the Windows Device Manager? How do I reinstall USB drivers? Thanks for replying.
I have the same problem
get_haddicted




Is it this one or the Windows Device Manager? How do I reinstall USB drivers? Thanks for replying.


You can reinstall USB drivers via the Device Manager. Anyways, there doesn't seem to be a need to do that right now as the mat shows up in Synapse. Do PM a screenshot of the Chroma Configuration window so I can help try to further isolate the issue.
FreakyOtaC
I have the same problem




Synapse release a new update. Firefly Cloth is working fine now.
get_haddicted
Synapse release a new update. Firefly Cloth is working fine now.


Thanks for updating the thread. I will be closing this as resolved.
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