Need help about Chroma Studio
Why can't I see my firefly cloth on chroma studio in synapse 3?
This topic has been closed for comments
Does Synapse detect the mat? If not, please put up a screenshot of how it appears in the Device Manager. You can also try reinstalling the USB drivers for the Firefly Cloth edition and have Windows Updater download fresh ones.
![](https://uploads-us-west-2.insided.com/razer-us/attachment/533648_70423b0cdeb21e390cbcf15cd77522fc.png)
Is it this one or the Windows Device Manager? How do I reinstall USB drivers? Thanks for replying.
I have the same problem
get_haddicted
Is it this one or the Windows Device Manager? How do I reinstall USB drivers? Thanks for replying.
You can reinstall USB drivers via the Device Manager. Anyways, there doesn't seem to be a need to do that right now as the mat shows up in Synapse. Do PM a screenshot of the Chroma Configuration window so I can help try to further isolate the issue.
FreakyOtaC
I have the same problem
Synapse release a new update. Firefly Cloth is working fine now.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.