Hello Razer Support,
I have $50 in my Razer Gold Wallet but I cannot make any purchases because my account does not have a Two-Factor Authentication (TFA) method set up.
My current Apple ID and phone number are not accessible, and I am unable to receive the verification code. I would like guidance on how I can either activate TFA or use my wallet balance safely.
Thank you for your help.
Hi there,
For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.
*Thread locked to curb conversation to PM.
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