NEED HELP. CAN'T TOP UP DUE TO OTP PROBLEM | Razer Insider
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NEED HELP. CAN'T TOP UP DUE TO OTP PROBLEM

  • June 11, 2024
  • 3 replies
  • 101 views

RamonPalonpon

Please help me, i haven't received any otp, my sim is fully working and i am wondering why there is no otp. Please help i need to top up in mlbb. I can't find a way to connect it to an authenticator because it requires the phone otp.

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3 Replies

RamonPalonpon
  • Author
  • Insider Mini
  • June 12, 2024

Please help me, i haven't received any otp, my sim is fully working and i am wondering why there is no otp. Please help i need to top up in mlbb. I can't find a way to connect it to an authenticator because it requires the phone otp.

 


RamonPalonpon
  • Author
  • Insider Mini
  • June 14, 2024

Hi


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • June 14, 2024

Hello RamonPalonpon,

I understand you’re having issue accessing yout account due to 2FA associated with your Razer ID. Please PM me the following for verification of your account.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
phone number:
Country:

​​​​​​​*Thread locked to curb the conversation to PMs.