Need help changing an email | Razer Insider
Skip to main content

My account which I am currently logged into, is under my old school email, which is fully deactivated and unable to be accessed. I would like to update my email to my current one, however, I cannot receive the 1-time code that is sent, because it goes to the email that no longer exists.

Hello there, 632044H14509144,

I’m here to help. I can kick start a case and escalte your concern to our Support Team to assit you with account migration. To proceed, please PM me with the following information laid out below:

First, I need to confirm if you have any of the following migratable data on your old Razer ID:

  • Your Razer ID, Profiles, and Razer Synapse Cloud settings
  • License code for 7.1 Surround Sound or Surround Pro
  • Your Cortex settings, Game Play and Wish List
  • Your Newsletter subscriptions
  • RazerStore address book
  • Razer Game Store Profile
  • Razer Gold/Silver Wallet Balance

Also, fill in the following:

  • Razer ID:
  • Old email address:
  • New email address:
  • Date of Birth:
  • Full Name:
  • Phone number:
  • Country:

*Thread locked to curb the conversation to PMs.

CookiesCookie settings