Need help from support to activate 7.1 surround. | Razer Insider
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Need help from support to activate 7.1 surround.

  • January 8, 2026
  • 2 replies
  • 24 views
MagentaDyesignsbyte993

Good evening, I would like to activate the 7.1 surround sound feature on my Razer headphones, but I no longer have the purchase receipt because I threw it away. However, I still have the original box and the headphones themselves.

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2 Replies

MagentaDyesignsbyte993

I have the serial number.

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  • Razer.AeroRazer Support
  • Razer Support
  • January 9, 2026

Hi MagentaDyesignsbyte99,

I'm here to assist you with your concern. Please send me a PM with your headset's serial number so I can verify its model. Make sure to register your device to your account and request an activation code here. All the best!

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