NEED HELP! Razer 7.1 surround app is not load properly and not working | Razer Insider
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NEED HELP! Razer 7.1 surround app is not load properly and not working

  • July 6, 2025
  • 1 reply
  • 14 views

CptAli1942ss

Greetings!

so after reinstall the app no longer works for me i tried every way i know such as reinstall registery cleaning disable anti virus and firewall no single one of em works. when i open the app there is only one loging option which after login nothing happend it just log me in and thats all here is image down below:
 

before login

                                                                                         after login

see the app is not worked at all no matter how many times i reinstalled it its still the same.

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1 Reply

Razer.ScarletRouge

Hey there, ​@CptAli1942ss!

 

I understand you're having issues with the 7.1 Surround Sound app. No worries, I can help you with that! Please try these troubleshooting steps on this link to help resolve the issue: https://razernexus.com/articles/en/5899/71-surround-sound-and-thx-spatial-audio-drivers-are-missing-after-being-uninstalled-and-reinstalled

 

If the issue persists after performing the troubleshooting steps, please send me a PM so I can assist you further. Thank you!


 

*Thread locked to curb conversation to PM.


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