Need help recovering lost 2FA on my account | Razer Insider
Skip to main content
Question

Need help recovering lost 2FA on my account

  • September 1, 2025
  • 1 reply
  • 16 views

Infam0us5493

I switched phones and now no longer have access to my 2FA or backup codes. I can still log into my account with email and password, but I would like to be able to change my password so I need to reset my 2FA on my account.

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • September 2, 2025

Hello Infam0us5493,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.