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Need help registering my headset

  • March 17, 2026
  • 1 reply
  • 15 views

Hi, I bought my new blackshark v2 x from my local online marketplace from an authorised seller, but when i tried to register it, it says that my headset is already registered, so what should i do?

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1 Reply

Razer.ScarletRouge

​Hey there, ​@ChixkenDinner 
 

It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further.

Also, I noticed that you've posted about the same issue in a different thread. Just a friendly reminder to try and keep the same issue to one thread to prevent any confusion and speed up the resolution process. Thanks for understanding!


 

*Thread locked to curb conversation to PM.