Need help with razer chair return policy | Razer Insider
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Hello everyone,



I'm trying to return razer enki x chair and razer gave me the RMA number and all that, but they refused to pay for the return shipping cost. They said they only cover the shipping cost only if the chair is confirmed to be damaged or defective. I thought their return policy for chairs stated that we have 14 days to return the chair and they will cover the shipping cost. They also have the 14-day trial as well.

Yapchagi_Razer81
Hello everyone,



I'm trying to return razer enki x chair and razer gave me the RMA number and all that, but they refused to pay for the return shipping cost. They said they only cover the shipping cost only if the chair is confirmed to be damaged or defective. I thought their return policy for chairs stated that we have 14 days to return the chair and they will cover the shipping cost. They also have the 14-day trial as well.





Hi Yapchagi_Razer81! Please send me your case number or email address via PM so I can review it and notify our Support Team. I'll be locking this thread to curb our conversation privately.
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