Hello! My name is Claudiu, and I live in Romania. I've been using Razer surround PRO for a very long time, until Windows 10 decided to make the sound weird, and I Downgraded to Surround 7.1 that I got with my new Kraken Headphones. It was way worse, so I looked for alternatives. Found Razer THX, installed trial, and fell in love with it. Even got a 50% off code, so I instantly placed an order for it, using an address in the US I rented on a website solely for this purpose. Then my order got cancelled. I contacted support, they assisted me with a new discount code, and I placed a new order, this time using a US VPN, as I was recommended by a friend. Order got cancelled again. Nowadays, i don't even care about the code any more, i just wanted to buy it. So I go back to the website, hoping something changed. And I see a button "Change to Romania". And I'm like "OMG, This is it !", and the website goes to Europe. I think "Ok, that can work...". So I search for THX and there it is! I click "Buy" and it takes me to a page where I need to select my region. And I'm like "Finally !", but then as I search for Romania, it hits me: MY COUNTRY IS NOT THERE ! Picture below with all regions. And this brings us here, with me asking for help from the official Razer personnel, In hopes that I can actually get what I want.
II am humbly asking for your assistance, as I am lost, and don't know what to do about this.
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xKdyux
Hello! My name is Claudiu, and I live in Romania. I've been using Razer surround PRO for a very long time, until Windows 10 decided to make the sound weird, and I Downgraded to Surround 7.1 that I got with my new Kraken Headphones. It was way worse, so I looked for alternatives. Found Razer THX, installed trial, and fell in love with it. Even got a 50% off code, so I instantly placed an order for it, using an address in the US I rented on a website solely for this purpose. Then my order got cancelled. I contacted support, they assisted me with a new discount code, and I placed a new order, this time using a US VPN, as I was recommended by a friend. Order got cancelled again. Nowadays, i don't even care about the code any more, i just wanted to buy it. So I go back to the website, hoping something changed. And I see a button "Change to Romania". And I'm like "OMG, This is it !", and the website goes to Europe. I think "Ok, that can work...". So I search for THX and there it is! I click "Buy" and it takes me to a page where I need to select my region. And I'm like "Finally !", but then as I search for Romania, it hits me: MY COUNTRY IS NOT THERE ! Picture below with all regions. And this brings us here, with me asking for help from the official Razer personnel, In hopes that I can actually get what I want.
II am humbly asking for your assistance, as I am lost, and don't know what to do about this.
Thanks for your interest in our products and services. Please send me your case number or email address so I can cascade this concern to our Support Team. I'll be locking this thread to curb our conversation privately.
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