Need replacement battery for Razer 14" 2022 RZ09-0427x

Question

I have a swollen battery pack.  Looking to purchase a replacement.  Can someone assist? Also for troubleshooting, if laptop is plugged into the power adapter with battery removed, should the laptop turn on?  It currently does not.  Thanks!

Razer.Aero · Answer

HiVeronicaleetzone691,I'm sorry to hear about your Razer Blade 14" (2022) battery swelling issues. It's important for your safety that you refrain from using the laptop until we can resolve the problem. I can create a case and forward this to our Support Team for a replacement battery request. Please PMme with the following information below:Full name:Email:Mobile/Phone Number:Laptop serial number:Street Address:City:State/Provinces:Postal/ZIP Code:Country:Place of Purchase: (The vendor's website or physical store address)Date of purchase:Proof of purchase:Subscribed to Razer Care?: Yes/NoPhotos of the laptop show the damage to the device.Save the shareable file via a Google Drive listedhere.*Thread locked to curb the conversation to PMs.

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