Need replacement parts for Razer Iskur xl fabric | Razer Insider
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Need replacement parts for Razer Iskur xl fabric

  • February 26, 2026
  • 1 reply
  • 21 views

Hello I need replacement parts for the base and the gas lift cylinder and I am out of warranty. Bought the chair in 2022.

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1 Reply

Razer.Aero
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  • Razer Support
  • February 26, 2026

Hi Premium714,

I’m here to help! I can help you create a case to request a spare part for your Razer Iskur XL. Please Please PM me and answer a few questions below for documentation purposes:

  • What exactly happened?

  • Was there any incident that occurred before the issue occurred?

  • What activities were you doing before the issue occurred?

  • Did someone use your gaming chair, whose height and weight are beyond the gaming chair’s capacity?

As part of the process, kindly send a video, and picture showing a clear vision of the issue for reporting purposes. Kindly upload it to Google Drive and set it to "Public" or “Anyone Who Has The Link” so we can access the file. Then share the link with us.

Also, fill out the following so I can initiate a case on your behalf:

Product Name: Razer Iskur XL
Product Code/Number: 
Product serial number: 

Full name:
Email:
Mobile/Phone Number:

Street Address:
City:
State:
Postal Code:
Country:

Place of Purchase: (seller's website or physical store address)
Date of purchase:
Proof of purchase:

Subscribed to Razer Care?: Yes/No

*Thread locked to curb conversation to PM.