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Question

need some help

  • July 27, 2026
  • 1 reply
  • 7 views
S

So i just brought the razor kraken x lite to use on my xbox series x. The app on xbox cant find the headphones and i tried registering them on the razor site (hence why im here) but im struggling to do that so im not sure what to do. Help would be wonderful rn. Forgot to mention, first time ever buying a razor product

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • July 27, 2026

Hi Sulleness,

Let me assist you with your concern. Please send me a PM me with the headset’s serial number and a copy of the store invoice. I’d appreciate it if you could also share a short video showing the issue and upload the shareable file to Google Drive. Thank you! 

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