Need some urgent help, Scammed by a user, I have his Razer gold transaction history. | Razer Insider
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Need some urgent help, Scammed by a user, I have his Razer gold transaction history.

  • November 22, 2024
  • 2 replies
  • 54 views

As the title says, I’ve just been scammed by a user through an external platform, he had me buy razergold from different website, and claimed the keys.

 

I managed to snatch his transaction history, so it should be somewhat easy to track him and apply some justice for the money I lost…

 

I have several screenshot evidences for further context. I really need support from an official staff member ASAP.

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7337 replies
  • November 25, 2024

You can only contact Razer Gold Support via http://gold.razer.com/ticket-inbox/submit

Remember never reply to any “support agent” that have mail on gmail.com / outlook.com domain and so on. THE ONLY WAY to contact Razer Gold Support is through website.

 


Razer.sushi.boi

Hello there, ​@PaleAquadepotthink506!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.


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