Need to change my email so I can buy one of your products | Razer Insider
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Question

Need to change my email so I can buy one of your products

  • April 30, 2026
  • 1 reply
  • 5 views

I haven’t had my old email address that I used to create my Razer account for many years. I’m trying to buy a Razer product for my Huntsman Elite, but the Razer site is making it extremely difficult, you’d think it’d be the opposite. I’m a 68 yo Retired Veteran that was stationed at NAS Moffett Field CA. in the heart of Silicon Valley for 16 years. I really don’t have time to play children's games. I’ve been computing since 1983. As quickly as possible I’d like my email changed so you can send my receipt for my purchase to the proper person (ME) for record keeping purposes. You’d think that when it comes to making money, you know, the crazy human pastime, that it be much easier and less time consuming.

So could someone please let me know the quickest way to accomplish this, apparently, monumental feat.

 

TIA (Thanks in Advance) (<-something coined during the earliest days of internet computing in the early 1990’s)

Thanks again!!

Joe

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1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • May 1, 2026

Hello JoBrCo,

To help with this, I’ll forward your concern to our Support team for further assistance. Please send me a PM  with the information below. Also, I’d like to confirm whether your old Razer ID has any of the following migratable data:

  • Your Razer ID, Profiles, and Razer Synapse Cloud settings
  • License code for 7.1 Surround Sound or Surround Pro
  • Your Cortex settings, gameplay, and Wish List
  • Your Newsletter subscriptions
  • RazerStore address book
  • Razer Game Store Profile
  • Razer Gold/Silver Wallet Balance

Also, fill in the following:

Razer ID:
Old email address:
New email address:
Date of Birth:
Full Name:
Phone number:
Country:

 

*Thread locked to curb the conversation to PMs.