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Need to change old phone number

  • September 1, 2024
  • 3 replies
  • 46 views
JeffBos1979

I can't do any transaction due to old phone number and I already lost my phone. I need to change new phone number and I don't have 2 authenticator so really headaches with this system. Help me to solve the problem please

 

Jeff®
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3 Replies

20Auds03
  • 20Auds03
  • Insider Mini
  • September 10, 2024

I need to change my old phone number to my new phone number

D
  • Dibo77hh
  • Insider Mini
  • April 30, 2026

I have my email address, but I've lost my phone number and I can't access the backup codes to change it. Please help.

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • May 1, 2026

Hey ​@Dibo77hh,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. After doing so, just send me a PM with your ticket number so I can call their attention to your case.


*Thread locked to curb conversation to PM.  

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