Never got refund for my phone and never heard back from customer support. | Razer Insider
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Never got refund for my phone and never heard back from customer support.

  • December 4, 2020
  • 2 replies
  • 25 views
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I purchased a razor phone shortly after it came out and love it, but thr touch screen went bad and needed to be replace. I could not go with out a phone so I paid the 700 dollars for them to send me a replacement phone. I returned the first phone and never received the refund. Contact support many times and got the run around. Some one from razor please contact me.
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      2 Replies

      JulianKapa
      • JulianKapa
      • Insider Mini
      • December 5, 2020
      That's really annoying. Too many cases of Razer support not doing their job. Better to post here instead though: https://insider.razer.com/index.php?forums/support/
      Razer.Caziel
      • Razer.CazielRazer Support
      • I am the Lightbringer
      • December 6, 2020
      @DarkPrime2055 Please send me your ticket number so I can review what previously transpired, and hopefully, move things along. *Moving this to our Support Boards for visibility. *Locking the thread to curb the conversation to PMs.
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