new battery for my razer blade 15 | Razer Insider
Question

new battery for my razer blade 15

  • 20 April 2024
  • 1 reply
  • 11 views
perezmar

After my warranty expired my Razer blade 15 battery swollen up very badly and bulge out I had to take the battery out I need a new battery and I can’t seem to get connected with anyone that can’t help me pls help me get a new battery I deeply appreciate it couldn’t find no phone number or emails to contact anyone 

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1 Reply

Razer.Aero

Hi perezmar,

I'm sorry to hear about your Razer Blade 15 battery swelling issues. It's important for your safety that you refrain from using the laptop until we can resolve the problem. I can kick start a case and escalate this issue to our laptop support team to assit you further. Please PM me with the following information below:

Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Proof of purchase: (you may skip this part if the unit is already out of warranty.)
Subscribed to Razer Care?: Yes/No
Photos of the laptop show the damage to the device.
Save the shareable file via a Google Drive listed here.

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