"I wanted to install a new dongle and also downloaded the updates from the Razer homepage – but I can’t get any further. When I get to the step where I have to plug in the headset, it doesn’t recognize the headset, even though the headset lights up." I tried the firmware updater and the Pairing utility
"I wanted to install a new dongle and also downloaded the updates from the Razer homepage – but I can’t get any further. When I get to the step where I have to plug in the headset, it doesn’t recognize the headset, even though the headset lights up." I tried the firmware updater and the Pairing utility
Have you tried pairing the dongle using its pairing utility? Before downloading and using it, please verify the product code of your BlackShark V2 Pro to determine whether it is the RZ04-03220 or RZ04-0453, so you can download the compatible software:
BlackShark V2 Pro | RZ04-03220
Feel free to send me a PM should you need additional assistance.
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