New headset didnt missing dongle? | Razer Insider
Skip to main content
Question

New headset didnt missing dongle?

  • January 23, 2026
  • 1 reply
  • 13 views

I just bought a razer barracuda from a store. Brand new from the store yet its missing the wireless dongle it says it should include? How do I get ahold of one or do I need to return it and hope the next box has one with it.

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • January 24, 2026

Hi bitByzantiumreview552,

I'm sorry to hear that your new Razer Barracuda didn't come with the wireless dongle. It's best that you reached out to the reseller, as they can provide a replacement and ensure everything included in the box is complete. Feel free to PM me with your headset serial number if you need further assistance. All the best!


 *Thread locked to curb the conversation to PMs.