New Razer Pro Click keeps freezing for days at a time? | Razer Insider
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New Razer Pro Click keeps freezing for days at a time?

  • November 21, 2020
  • 1 reply
  • 51 views

Hi all, unfortunately not my first time here but I have a very strange issue with my new-ish Razer Pro Click where sometimes it will completely stop working, and no matter what buttons i press or what mode i switch it to, the little red light stays on inside but no other lights come on. I've tried uninstalling and reinstalling synapse and all drivers in device manager, but no luck - it doesnt work with other systems too so it's definitely something inside the mouse messing up :( the only way i've found to fix it so far is to just let the battery run dry so it can 'restart' in a sense, but this often takes days at a time any ideas/secret restart combos for the mouse? Thanks :)
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • November 21, 2020
Is your router anywhere near the mouse? In any case, please send me the serial number so I can help you troubleshoot. For now, try switching WiFi channels and let me know if you notice any improvements. *Locking the thread to curb the conversation to PMs.

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