New Razer TE Mamba Unrecognized S/N | Razer Insider
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Question

New Razer TE Mamba Unrecognized S/N

  • November 17, 2024
  • 1 reply
  • 51 views
M

I am trying to register a new Razer TE Mamba on my the website. I already have my old Razer TE Mamba on synapse, but I just got a new one, I have confirmed the Product number is all 0 and no O. But I have tried all the combinations for the S/N and nothing is working. I did buy this NEW from amazon, so maybe it was opened before they shipped it to me?

Yes for the 500th time, I have checked the i’s and 0’s and locations of them on both the box bottom and mouse bottom.

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    1 Reply

    Razer.sushi.boi

    Hey, ​@Mushiez!

     

    Thanks for letting us know about this. I’ll double-check your device’s authenticity. Please send me a message via PM and include your mouse’s serial number so I can validate it in our database.

     

    *Thread locked to curb conversation to PM.

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