New Razor Blade 15 Advanced. Battery not charging/recognised | Razer Insider
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Hi,



I bought this laptop yesterday and while it will turn on with the adaptor plugged in, it has never charged. The taskbar says "0% available (plugged in)"



I have attempted your fix at link with no success. Could I have some guidance?
NeonGreenzoneever243
Hi,



I bought this laptop yesterday and while it will turn on with the adaptor plugged in, it has never charged. The taskbar says "0% available (plugged in)"



I have attempted your fix at link with no success. Could I have some guidance?




Does the laptop immediately shuts down after unplugging the power adapter? Do you have a steady green LED light on your power adapter? Please perform the other steps here. Otherwise, submit a case to our Support Team or send me a PM. I’ll be locking this thread now to divert our conversation privately.