New update not working | Razer Insider

New update not working

  • 29 November 2020
  • 1 reply
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so basically the new update for razer synapse the one released on 26/11/2020 just wont work for me i press install then it takes me to the usual install thingy were it starts then says update failed to complete please contact razer support

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1 Reply

Userlevel 7
For now, please do not reinstall the app just yet. Please send me a screenshot of the error message and use this to collect Synapse logs. From there, you will want to upload the log files on GDrive or Dropbox and send me a shareable link.

*Locking the thread to curb the conversation to PMs.