Ever since updating to the latest firmware, my Razer Huntsman V3 HE Magnetic Mini 65% (8kHz) has been becoming completely unresponsive every 1–2 hours during gameplay.
All key inputs stop registering entirely, though the RGB lighting stays turned on. I tried doing an onboard hard reset (Esc + Caps + Space while reconnecting), but the issue remains. The only temporary fix is physically unplugging and replugging the USB cable every time it freezes.
I have already tried:
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Switching to different USB ports
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Disabling all USB power-saving features in Windows Device Manager and Power Options
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Completely reinstalling Windows
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They replaced my keyboard with a new one, but the same problem occurred as soon as they updated the firmware.
None of these standard troubleshooting steps resolved the issue.
As other users have mentioned, support often suggests running without Razer Synapse active. However, disabling the software defeats the purpose of buying an 8kHz Rapid Trigger keyboard when key features like actuation tuning, Snap Tap, and profiles rely on the system software.
This freezing issue seems directly tied to the recent firmware update. Please address this bug in an upcoming patch, as this experience is extremely frustrating.
