New viper v3 pro keep disconnecting on wireless mode | Razer Insider
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Question

New viper v3 pro keep disconnecting on wireless mode

  • 9 August 2024
  • 6 replies
  • 168 views

Hello, i’m having some issue with my brand new Razer Viper V3 PRO.

 

Issue: Disconnects/Stops working A LOT, OFTEN. 

 

*Updated firmware doesn't fix it.

 

Mouse is ~2 days old or so.

Hi, @headSilverChalicewire417!

 

Thank you for alerting us about this. I have sent you a message via PM. Please check it out and let’s continue our conversation there. Thanks!

 

*Thread locked to curb conversation to PM.


hey Razer i have the same exact issue. keeps disconnecting randomly , could be after hours or sometimes every 2 minutes


Hello,

 

I have the same issue. Updating the firmware did not fix it . Reinstalled the drivers . Disabled USB power saving features from Windows . 

 

BR,

I.


Having the samme issue, tried using both the syapse beta and synapse 3, but problem still occurs. Mouse flashes green and tries to reconnect to the PC. But gets disconnected after a minute. Same processe every time


I have replaced mice and since week is no issue occured.


Hello, i’m having some issue with my brand new Razer Viper V3 PRO.

 

Issue: Disconnects/Stops working A LOT, OFTEN. 

 

*Updated firmware doesn't fix it.

 

Mouse is ~2 days old or so.

mate look this https://www.youtube.com/watch?v=HUo_rhLEugI&list=LL&index=1 i fix dongle like this


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