No 7.1 Surround Sound e-mail for Barracuda X | Razer Insider
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No 7.1 Surround Sound e-mail for Barracuda X

  • December 12, 2021
  • 2 replies
  • 6 views

I registered my Barracuda X headphones to my account in order to get a 7.1 surround code to activate the software. A few weeks have passed since then and I've got no e-mail containing the code. Can something be done?
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2 Replies

Sye_The-Vie
Vanguard
  • VANGUARD
  • December 12, 2021
Try using English US keyboard format We have seen in the past where other English keyboards do not work. If it has been more then a week, wait for one of the RAZER official support to be in contact with you through this thread. Prepare the followings~~~
  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product

Have you tried checking on your spam/junk files? The activation code for your headset might have strayed in there. But if there's nothing, please send me the following:
Sye_The-Vie
  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product
*Thread locked to curb the conversation to PMs.