No access to Authenticator and Backup Codes. | Razer Insider
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I recently dropped and smashed my phone so I can't access the 2 step verification for my Razer Account. I also can't change my Phone number on the account to my new one, I also don't have any back up codes saved. Couldn't find the correct way to contact customer support so hoping someone can help. Thanks.
GD1380
I recently dropped and smashed my phone so I can't access the 2 step verification for my Razer Account. I also can't change my Phone number on the account to my new one, I also don't have any back up codes saved. Couldn't find the correct way to contact customer support so hoping someone can help. Thanks.






Hi GD1380,





PM me your Razer ID/Email so I can raise your concern with the relevant team to help you with account recovery and authentication updates. Thanks!



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