I changed my phone number and don’t have access to backup codes and didn’t have an authenticator set up. Sent in a support ticket but clicking the link to check the status takes me to an error page.
Answer
No access to Authenticator and Backup Codes
Best answer by Razer.Aero
Hi ernest_mecca,
I’m here to help. I understand you want to change the phone number associated with your Razer ID. Please follow the steps provided here as your guide. If you need further assistance, please send me a PM with information below for account verification.
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
*Thread locked to curb conversation to PM.
This topic has been closed for replies.
- Razer Support
- Answer
Hi ernest_mecca,
I’m here to help. I understand you want to change the phone number associated with your Razer ID. Please follow the steps provided here as your guide. If you need further assistance, please send me a PM with information below for account verification.
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
*Thread locked to curb conversation to PM.
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