Good Day Razer Support Team,
I wanted to change my phone number to my new one on my account to fully verify it. And it asks for my old phone number and some backup codes. Sadly, I no longer have access to any of them.
I would like to humbly ask for help regarding this issue.
Sincerely,
Xenos
Question
No access to Authenticator and Backup Codes
This topic has been closed for replies.
- Razer Support
Hi Xenos_2064,
I understand you've lost access to your previous phone number. To help verify your account and provide the necessary assistance, please send me a PM with the following details:
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.