No access to authenticator, phone number and backup code | Razer Insider
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Question

No access to authenticator, phone number and backup code

  • August 14, 2025
  • 1 reply
  • 17 views

usmanabid

I want to recover my account I have balance in my account but I can't used it anymore 
Please help me to recover it 
When I'm little kid I create me razor account in non seriously so now I have nothing authenticator no phone number 
I forget to save it, please help me I only remember my email 

 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hi there, ​@usmanabid!
 

It’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update. Thanks!

 

*Thread locked to curb conversation to PM.