Hi, I need help with the two-step authenticator, and I simply can't find any support from you on the website.I no longer have access to the number registered with the authenticator, nor to the backup codes, so my account is locked. I managed to recover the PINs, but I can't make the purchase.
Question
No acess to Authenticator, phone number and backup codes
This topic has been closed for replies.
- Razer Support
Hey there,
I understand that you want to change your mobile number. No worries, let me help you! Please send me a PM together with the following details for verification purposes:
1. Razer ID:
2. Email address that is associated with Razer ID:
3. Date of Birth:
4. Full Name:
5. Phone number:
6. Country:
I am looking forward to your response! Thanks!
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