No code received, and product is flaired as activated? | Razer Insider
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Question

No code received, and product is flaired as activated?

  • June 10, 2024
  • 1 reply
  • 34 views

alleyOtterBrownfast848

My headset, Razer Blackshark V2 X didn’t come with an activation code and when I tried to register the product, I received a notification that told me the product has already been activated. I have all the proof of purchase. What do I do now?

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1 Reply

Razer.Aero
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  • Razer Support
  • June 14, 2024

Hi alleyOtterBrownfast848,

I understand that you can't register the headset with your Razer account. Please PM me your headset serial number and proof of purchase so I can verify the information from our system and check if the store is a Razer-authorized reseller. Save the shareable files via any online drive account listed here. Thanks!

 

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