No dongle with Blackshark V3 S Hyperspeed | Razer Insider
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No dongle with Blackshark V3 S Hyperspeed

  • February 21, 2026
  • 1 reply
  • 93 views
F

There was dongle inside the sealed box the headset came in.   The three cables and the mike were.  Please advise how can I get a dongle to update the firm wear.   I have the 59 percent charged error.  

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • February 21, 2026

Hi Fixento68,

May I ask where and where did you purchase your headset? Also, have your tried contacting the reseller about the missing Razer™ HyperSpeed wireless dongle from the box or to request for a replacement. Feel free to PM me with the details below so I can escalate your concern to our Support Team:

Full Name:
Email:
Phone Number:
Country:
Product Name: Razer BlackShark V3 X HyperSpeed
Product Serial Number:
Place of Purchase (like the seller's website or store address):
Date of Purchase:
Proof of purchase:

*Thread is locked to keep the conversation to PMs.

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