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No Mail

  • January 10, 2026
  • 1 reply
  • 16 views

I have had an open ticket (251224-000665) for more than two weeks. Is there a direct email address where I can contact someone? No response.

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@Maluca12 

Thank you for sharing your concern here. Upon checking your case number, I found that the email address you provided appears to be invalid, which is why you haven’t been receiving any responses.

Could you please confirm your correct email address via PM so I can update it and ensure you receive further communication? Once updated, I’ll make sure your case gets the attention it needs. Thank you!


*Thread locked to curb conversation to PM.