no replacement option for dongle | Razer Insider
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Question

no replacement option for dongle

  • September 10, 2026
  • 1 reply
  • 1 view

I have owned a Razor controller twice now. The first one had issues and needed exchanging. Luckily, it was still under warranty. The second one, the dongle stopped working after about 12 months. After some searching, I discovered that Razor does not offer a replacement dongle. Obviously, I know it still works with the C cord, but I’d prefer to go wireless. Will there be a replacement option soon, as this is clearly an ongoing issue? 

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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • September 10, 2026

Hi ​@frontMysticcoast213,

Please send me the serial number of your controller via PM, along with your country. I can use those details to check whether we have a replacement dongle available for your region.

 

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