no response on my mails? | Razer Insider
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Hello there , 

 

So I have 2 issues, my keyboard keys fading away on keys that is not even used often ,like how it's possible for product like Razer to have such cheap quality?

2nd issue is my V3 Basilisk stopped working, and my keep getting mails from customer support team to check if mail is the one linked with razer account, I mean 3 different team members asking same question and after over week no reply,I have no idea what to do with mouse ?

 

Thanks 

Hi @lawyer12345,

 

Thank you for bringing your concern to our attention. We’re sorry to hear that you’re not getting the help you need with your Razer devices. I was able to pull up your case history and coordinate with our team. Please continue checking your emails for updates. If you have further questions, please PM me so I can assist you accordingly.

 

*Thread locked to curb conversation to PM.

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