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Question

No sound coming out

  • August 8, 2025
  • 1 reply
  • 18 views

No audio is coming out of the right side. I tried installing synapse 4 and checked volume and settings.  I still don’t hear sound on the right side. So does anyone know a fix to this? I am on Windows 11, it also happens when they are connected to my cellphone.
Razer Blackshark pro

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1 Reply

Razer.Ten
  • Razer Support
  • August 9, 2025

Hey ​@rushYaleBluesecret423,

Please bear with me for a bit. Can you download the Headset Pairing Utility and follow the steps from this link? Please also send me a PM with the serial number so I can verify it in our system and check for troubleshooting steps that might address the audio issue you're currently experiencing.

 

 

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